FAQ's
ABOUT FALSE EYELASHES & SUITABILITY
What is the difference between synthetic disposable lashes and Meow Lashes?
The key differences between disposable lashes and Meow Lashes are the lash design, quality of material and how they are made. Because Meow Mink Lashes are made from 100% Mink hair, they have a natural shine, are super lightweight and flexible, and can be curled like real human hair to provide a natural, feathery look on the eyes. Best of all, each pair of Meow lashes are hand-made and can be worn up to 25 times with proper care and maintenance.
Disposable lashes that you find on the high street are likely to be made of plastic fibres which are thicker and heavier, generally making them less comfortable and more irritating to the eye - especially for those not accustomed to using false eyelashes. Plastic disposable lashes also tend to be more difficult to curl resulting in an unnatural look. While lower in price, disposable lashes can only be worn a few times before they need to be replaced.
How do you apply Meow Lashes?
Due to our uniquely designed, cotton-thread band, applying your Meow Lashes should take you under 5 minutes! This includes waiting for glue to become tacky and for the lash to set on your natural lashes. Remember, practice makes perfect!
How do you clean Meow Lashes?
Meow Lashes are known for their durability and quality, allowing for an average of 20 plus uses with proper care! To ensure you get the most use out of your Meow Lashes it is essential to take care/clean them after each use. For more tips on how to care for Meow Lashes, visit our How To Care (link to section)
What is Mink?
Meow Lashes are made up of 100% natural and ethically sourced Mink hair and sterilized to ensure that it is hypo-allergenic. Each strand of Mink hair is sterilized and carefully cut and curled to create a pair of Velour Mink Lashes through a 100% hand-made process. Unlike synthetic lashes, our 100% natural Mink hair is free from any chemical processing, plastic, and dyes which allow for an extremely soft, comfortable, and natural look.
USAGE & CARE
How do I know which lashes are right for my eyes?
Each eye is unique and that is why we have 15 lash styles available. Finding the right lash depends on the makeup look you are seeking, as well as your eye shape.
Can I apply mascara to my Meow Lashes?
Please do not apply mascara to your Meow Lashes as this can ruin the quality of the hair and limit the number of uses. Many cosmetic products contain oils that can ruin the shine and quality of the hair. It is, however, okay to apply mascara on your natural lashes before applying your Meow Lashes.
Can I curl my Meow Lashes?
Yes! Because Meow Lashes are made of a material that mimics human hair, you can curl the lashes as if they were your own. We do not recommend using heated eyelash curlers.
Can I wear Meow Lashes if I have eyelash extensions?
We do not recommend wearing Meow Lashes if you have eyelash extensions.
Where do I store my Meow Lashes?
To maximize the number of uses of your Meow Lashes, we highly recommend placing them in its original casing when not in use. This will protect the lashes from dust and moisture and prevent them from being damaged inside your makeup bag. Please refer to our How to Care page (link) for a detailed explanation of how to care for your Meow Lashes.
Can I swim with my Meow Lashes?
No, we do not recommend swimming, bathing or going in water in your Meow Lashes as this can ruin the curl and style of the lash.
PAYMENT & SHIPPING
Do you ship internationally?
At the present time we only ship within the U.K. All orders are dispatched within 1-4 business days. We currently ship via Royal Mail First Class Signed For (http://www.royalmail.com)
What forms of payment do you accept?
Meow Lashes accepts the following forms of payments through PayPal & PayPal payments.
All Credit Card and PayPal Payments are processed through PayPal to ensure privacy and security. PayPal is a secure form for your payment. Used by millions of people daily, PayPal is a heavily encrypted third party payment processor. Greatly accommodating, PayPal accepts all major cards (Visa, MasterCard, American Express, and Diners cards). It also allows for debit card and eCheque purchases. You do not need a PayPal account to use their payment service.
How long will my order take?
All orders are sent out via Royal Mail signed For and within 1-4 working days of having received cleared payment. Should your Meow Lashes not reach you within this time, please contact us so that we can track the location of your order for you.
RETURN & EXCHANGE
What is the return and exchange policy?
If you don't love it, return it! If in any way you are not satisfied with the items you purchased, we promise a full refund within the first 30 days of purchase. All that we ask is for you to return the item in it’s original packaging along with your invoice or receipt. Only items purchased on meowlashes.com will be accepted.
When will I receive my refund?
Please allow up to fourteen business days (from the date you shipped the package) for us to receive your package and process your return. Once we have completed the return, you will receive a confirmation email. Meow will make the return back to the original method of payment.
What is the return period?
The Meow Promise is valid within the first 30 days of purchase. You must provide your receipt along with your returned goods. For your own record, we recommend making a second copy of your receipt.
ABOUT FALSE EYELASHES & SUITABILITY
What is the difference between synthetic disposable lashes and Meow Lashes?
The key differences between disposable lashes and Meow Lashes are the lash design, quality of material and how they are made. Because Meow Mink Lashes are made from 100% Mink hair, they have a natural shine, are super lightweight and flexible, and can be curled like real human hair to provide a natural, feathery look on the eyes. Best of all, each pair of Meow lashes are hand-made and can be worn up to 25 times with proper care and maintenance.
Disposable lashes that you find on the high street are likely to be made of plastic fibres which are thicker and heavier, generally making them less comfortable and more irritating to the eye - especially for those not accustomed to using false eyelashes. Plastic disposable lashes also tend to be more difficult to curl resulting in an unnatural look. While lower in price, disposable lashes can only be worn a few times before they need to be replaced.
How do you apply Meow Lashes?
Due to our uniquely designed, cotton-thread band, applying your Meow Lashes should take you under 5 minutes! This includes waiting for glue to become tacky and for the lash to set on your natural lashes. Remember, practice makes perfect!
How do you clean Meow Lashes?
Meow Lashes are known for their durability and quality, allowing for an average of 20 plus uses with proper care! To ensure you get the most use out of your Meow Lashes it is essential to take care/clean them after each use. For more tips on how to care for Meow Lashes, visit our How To Care (link to section)
What is Mink?
Meow Lashes are made up of 100% natural and ethically sourced Mink hair and sterilized to ensure that it is hypo-allergenic. Each strand of Mink hair is sterilized and carefully cut and curled to create a pair of Velour Mink Lashes through a 100% hand-made process. Unlike synthetic lashes, our 100% natural Mink hair is free from any chemical processing, plastic, and dyes which allow for an extremely soft, comfortable, and natural look.
USAGE & CARE
How do I know which lashes are right for my eyes?
Each eye is unique and that is why we have 15 lash styles available. Finding the right lash depends on the makeup look you are seeking, as well as your eye shape.
Can I apply mascara to my Meow Lashes?
Please do not apply mascara to your Meow Lashes as this can ruin the quality of the hair and limit the number of uses. Many cosmetic products contain oils that can ruin the shine and quality of the hair. It is, however, okay to apply mascara on your natural lashes before applying your Meow Lashes.
Can I curl my Meow Lashes?
Yes! Because Meow Lashes are made of a material that mimics human hair, you can curl the lashes as if they were your own. We do not recommend using heated eyelash curlers.
Can I wear Meow Lashes if I have eyelash extensions?
We do not recommend wearing Meow Lashes if you have eyelash extensions.
Where do I store my Meow Lashes?
To maximize the number of uses of your Meow Lashes, we highly recommend placing them in its original casing when not in use. This will protect the lashes from dust and moisture and prevent them from being damaged inside your makeup bag. Please refer to our How to Care page (link) for a detailed explanation of how to care for your Meow Lashes.
Can I swim with my Meow Lashes?
No, we do not recommend swimming, bathing or going in water in your Meow Lashes as this can ruin the curl and style of the lash.
PAYMENT & SHIPPING
Do you ship internationally?
At the present time we only ship within the U.K. All orders are dispatched within 1-4 business days. We currently ship via Royal Mail First Class Signed For (http://www.royalmail.com)
What forms of payment do you accept?
Meow Lashes accepts the following forms of payments through PayPal & PayPal payments.
All Credit Card and PayPal Payments are processed through PayPal to ensure privacy and security. PayPal is a secure form for your payment. Used by millions of people daily, PayPal is a heavily encrypted third party payment processor. Greatly accommodating, PayPal accepts all major cards (Visa, MasterCard, American Express, and Diners cards). It also allows for debit card and eCheque purchases. You do not need a PayPal account to use their payment service.
How long will my order take?
All orders are sent out via Royal Mail signed For and within 1-4 working days of having received cleared payment. Should your Meow Lashes not reach you within this time, please contact us so that we can track the location of your order for you.
RETURN & EXCHANGE
What is the return and exchange policy?
If you don't love it, return it! If in any way you are not satisfied with the items you purchased, we promise a full refund within the first 30 days of purchase. All that we ask is for you to return the item in it’s original packaging along with your invoice or receipt. Only items purchased on meowlashes.com will be accepted.
When will I receive my refund?
Please allow up to fourteen business days (from the date you shipped the package) for us to receive your package and process your return. Once we have completed the return, you will receive a confirmation email. Meow will make the return back to the original method of payment.
What is the return period?
The Meow Promise is valid within the first 30 days of purchase. You must provide your receipt along with your returned goods. For your own record, we recommend making a second copy of your receipt.